2024 On Demand
19 September 2024
09:05 – 09:25
Keynote address – Using data to fire up government innovation
Craig Suckling
Chief Data Officer of the UK Government
Sarah Munby
Permanent Secretary, Department for Science, Innovation & Technology
09:25 – 09:35
Keynote address – From insights to impact: maximising the value of data
Join us in this keynote and learn from Neil McIvor, Head of Data, esynergy and former Chief Data Officer, Department for Education as he emphasizes the critical role of data as the foundation for driving public sector innovation and maximizing value. He will highlight how effective data pipelines, governance, and expert collaboration are essential to transforming raw data into actionable insights. By focusing on the entire data journey—from acquisition to use—discover how to boost public value, enhance decision-making, and improve citizen services. The keynote will focus on prioritizing data infrastructure, engaging the right experts, and thinking strategically about how data can drive policy outcomes, especially in the era of AI and advanced analytics.
Speaker:
Neil McIvor
Head of Data for Public Services, esynergy

09:45 – 10:30
Using data to help make world-class government services
The UK government has set the target that by 2025, at least 50 of the government’s top 75 services will provide a ‘great’ service against a number of performance measures.
This session will look at the progress government is making in improving services – and how data is helping. It will share useable insights from the government’s leading services on how techniques such as user-centred design can be used to improve services.
Speakers:
Ming Tang
Chief Data and Analytics Officer, NHS England
Gina Gill
Chief Strategy Officer, Central Digital and Data Office
Tariq Khan
Chief Digital and Information Officer, London Borough of Camden
11:00 – 11:45
Getting government data ready for AI
Artificial intelligence systems can only run on the data that is available – and public AI systems currently runs on data that is a year out of date.
However, as these systems develop, they will likely use more up-to-date information. This will put a premium on making sure that the information publicly available on government websites is kept up to date for public systems, and on making sure the data that government itself uses in AI models is current.
This session will look at how government can make sure that the data it collects and uses to deliver public services can be stored and accessed in a way that will mean it can be used in AI systems.
Speakers:
Ankur Saini
Deputy Chief Technology Officer, Federal Motor Carrier Safety Administration, U.S Department of Transportation
Ravinder Singh
Head, Digital and Systems, Cabinet Office-Government Commercial Function
Charles Baird
Chief Data Architect, Office for National Statistics
Beata Lisowska
Chief Data Architect, NHS
11:55 – 12:40
Improving how government uses data to make better decisions
Unlocking insight from data is one of the key ways that government can get the information it needs to power better public services. This session will look at how government – and the wider public sector – can create and implement systems, policies and cultures where data can be shared across organisational boundaries – and how this can be used to create more integrated, personalized services.
This session will share insight on how government is progressing in meeting targets to improve data sharing across the public sector, and sharing examples of the improved services that can be unlocked if this is achieved.
Speakers:
Puja Myles
Clinical Practice Research Datalink (CPRD), Safety and Surveillance Group, Medicines and Healthcare Products Regulatory Agency
Sue Bateman
Chief Data Officer, Department for Environment, Food and Agriculture
Christopher Pope
Head of Data and Research, Greater Manchester Combined Authority
Ben Henshall
Deputy Director, 10DS
Neil McIvor
Head of Data for Public Services, esynergy
Knowledge Partner

AI for all? Addressing the biases in automation
The development of artificial intelligence creates opportunities to automate public sector bureaucracy and improve the delivery of public services. However, concerns are growing that the use of AI algorithms could also perpetuate and exacerbate existing inequalities and disparities in society.
These have come from public service observers including the United Nation’s Special Rapporteur on the rights of persons with disabilities, EU digital commissioner Margrethe Vestager, and the UK’s Equality and Human Rights Commission.
This session will look at how government can ensure safe development of artificial intelligence, and how to ensure its use in government services and beyond reduces rather than exacerbates inequality.
Speakers:
Mark Durkee
Head of Data & Technology, Responsible Technology Adoption Unit, Department for Science, Innovation and Technology
Moira Nicolson
Lead Behavioural Scientist, Cabinet Office
Ed Towers
Head, Advanced Analytics and Data Science, Financial Conduct Authority
12:40 – 13:40
12:55-13:30
Diversity in data and AI
The use of data and AI are advancing at pace in public services but despite concerns about bias, AI workforces in both the private and public sectors are rarely as diverse as the communities they serve.
This networking session will look at:
- Why diversity is crucial for the development and deployment of disruptive technologies like AI in public services
- A snapshot of diversity in public services data and AI workforces today
- Efforts that are in place to rebalance this and how can this work be accelerated given the pace of AI
- How public services organisations are working to mitigate bias in AI systems
Speakers:
Gina Gill
Chief Strategy Officer, Central Digital and Data Office
Amanda Dahl
Deputy Director, Digital Service Platforms, Government Digital Service
13:40 – 14:30
Deploying AI in government: how to make it happen?
The development of artificial intelligence is one of the key issues facing government around the world. Governments need to develop at pace guidelines for public servants on how they can use AI – and to make the most of it, they need to consider reviewing and rewiring processes.
This session will hear civil servants who are leading the deployment of artificial intelligence in government. It will look at the use cases where AI is being deployed, how it has been developed, and the lessons from its use that other departments and agencies can learn from.
Speakers:
Phil Rumens
Digital Services Manager, West Berkshire Council
Daljit Rehal
Chief Digital and Information Officer, HM Revenue and Customs
Laura Gilbert
Chief Analyst, Director of Data Science, 10 Downing Street, United Kingdom
Yatin Mahandru
Head of Public Sector and Health, Cognizant UK & Ireland
Dinuka Wijesinghe
Co-Founder & Director, WR Logic
Knowledge Partner:
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The practical steps departments can take to make their data easier to use
Departments collect large amounts of data, but often the information is not accessible to policymakers when they need it.
This session will look at the practical steps that government departments can take to store their data in a way that makes it easier for civil servants across the organisation to use.
It will look at how to improve data architecture in departments to support collaboration, and discuss the opportunity – and constraints – around better data storage, sharing and integration across government. It will also discuss how government organisations can make data easy to access, manage, analyse and deploy to meet data interoperability needs across departments.
Speakers:
Jenny Brooker
Chief Data Architect, Central Digital and Data Office
Charles Baird
Chief Data Architect, Office for National Statistics
Malkiat Thiarai
Data Protection Officer and Head of Corporate Information Management, Birmingham City Council
Matt Jennings
Senior Vice President of Global Sales & Strategic Partnerships, Digital Business, Iron Mountain
Knowledge Partner:

14:40 – 15:25
Getting government data ready for AI
Artificial intelligence systems can only run on the data that is available – and public AI systems currently runs on data that is a year out of date.
However, as these systems develop, they will likely use more up-to-date information. This will put a premium on making sure that the information publicly available on government websites is kept up to date for public systems, and on making sure the data that government itself uses in AI models is current.
This session will look at how government can make sure that the data it collects and uses to deliver public services can be stored and accessed in a way that will mean it can be used in AI systems.
Speakers:
Ankur Saini
Deputy Chief Technology Officer, Federal Motor Carrier Safety Administration, U.S Department of Transportation
Ravinder Singh
Head, Digital and Systems, Cabinet Office-Government Commercial Function
Charles Baird
Chief Data Architect, Office for National Statistics
Beata Lisowska
Chief Data Architect, NHS
15:45 – 16:05
How Denmark became the most digitally enabled nation on earth
Data and digital platform re-use were critical elements in Denmark’s transition from siloed, legacy delivery to integrated, world-class e-government services. Thomas will explore how fundamentally re-imagining service delivery models has built trust with citizens and businesses, reduced operational costs, fostered economic growth, and created new opportunities to responsibly embrace AI.
Speaker:
Thomas Rysgaard Christiansen, Partner, Netcompany
Knowledge partner:
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16:15 – 17:00
The next steps for government transformation
This closing session will bring together civil servants to discuss how to make transformation happen in government. It will look at the changes that need to make to deliver the new government’s agenda, and how digital transformation, coordination and partnership can help deliver the key missions of the administration.
Speakers:
Tim Ketton-Locke
Deputy Director (DX4D Digital Exploitation), Ministry of Defence
Catherine Little
Chief Operating Officer for the Civil Service and Permanent Secretary to the Cabinet Office
Thomas Rysgaard Christiansen
Partner, Netcompany
Knowledge Partner:
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Director, BearingPoint
Business Development Director, TSO
Data and AI Senior Specialist, Newcastle City Council, United Kingdom
Head of Human-Centred Design Science, Department for Work and Pensions
Deputy Director Data Strategy, Government Digital Service, Department for Science, Innovation and Technology, United Kingdom
Head of Impact and Evaluation, Incubator for AI, United Kingdom
Commercial Director, Chief Procurement Officer for Technology, Crown Commercial Service, United Kingdom
Director of Data Policy, Outreach & Engagement, Office of the Chief Information Officer, Treasury Board Secretariat, Government of Canada
Editor, Global Government Forum
Former UK Civil Servant
Permanent Secretary, Department for Science, Innovation and Technology, United Kingdom
Product Strategy and Impact Director, Oak National Academy, United Kingdom
Head of Data, Met Office, United Kingdom and
Chief Data Officer, London Borough of Camden, United Kingdom
Chief Data Officer and Chief Statistician, Department of Health & Social Care, United Kingdom
Principal Data Architect, TPXimpact
Head of Engineering and Hybrid Cloud Services, DWP Digital, United Kingdom
Applied Innovation Lead, Cabinet Office, United Kingdom
Head Of Digital & Technology, Office of the Public Guardian, Ministry of Justice, United Kingdom
Chief Government Data Officer, Estonia
Executive Director of Technology, Transformation Directorate, NHS England
Deputy Director, Public Governance Directorate, OECD
Deputy Director, Civil Service Communication, Cabinet Office
Chief Data Scientist, German Federal Ministry for Economic Cooperation and Development (BMZ), Germany
Chief Data Officer, UK Government Investments, United Kingdom
Chief Digital and Technology Officer, Medicines and Healthcare products Regulatory Agency
Chief Data & Technology Officer, Department for Education
Chief Scientific and Technology Adviser, Northern Ireland Executive, Chair, NI Science and Technology Advisory Network (NISTAN)
Owen Pritchard, Head of Cyber, Digital and Technology, Local Government Association, United Kingdom
Advisor, Government Digital Service, Chief Digital Officer for London, Mayor of London, United Kingdom
Director Artificial Intelligence and Advanced Analytics, Ministry of Housing, Communities and Local Government, United Kingdom
Head of Data Capability, DWP Digital, United Kingdom
Assistant Head of AI Skills and Talent , Defence AI Centre, Ministry of Defence, United Kingdom
Chief Information Officer, Research Data Scotland, United Kingdom
Chief Data Officer, Department for Business and Trade, United Kingdom
Director General, Digital Centre Design, Department for Science, Innovation and Technology, United Kingdom
Chief Technology Officer for the UK Government, Department for Science, Innovation and Technology
Director, Digital Skills Coordination, Ministry of Justice and Digital Affairs, Estonia

Head, Advanced Analytics and Data Science, Financial Conduct Authority
Head of Data Science (Innovation), Department for Work and Pensions
Partner, Netcompany
Chief Data Architect, NHS
Deputy Director, Digital Service Platforms, Government Digital Service
Adviser to the Mayor of Kyiv City on Digitalization. City Digital Twin Implementation, Tech Investor and Entrepreneur. Digital Impact Admirer speaking on digitalization impact in Smart Cities. MISTO Project Founder.
Chief Data Officer and Director, Data Growth and Operations, Office for National Statistics
Chief Operating Officer for the Civil Service and Permanent Secretary to the Cabinet Office
Co-Founder & Director, WR Logic
Senior Vice President of Global Sales & Strategic Partnerships, Digital Business, Iron Mountain
Lead Behavioural Scientist, Cabinet Office
Deputy Director, Applied Data & Insight, UK Government Communication Service, Cabinet Office
Head of Public Sector and Health, Cognizant UK & Ireland
Chief Data Architect, Office for National Statistics
Permanent Secretary, Department for Science, Innovation and Technology, United Kingdom
Head of Data & Technology, Responsible Technology Adoption Unit, Department for Science, Innovation and Technology
Digital Transformation and Analytics Lead, SAS
Director, Digital, Ministry of Justice, United Kingdom
Chief Strategy Officer at the Central Digital and Data Office, United Kingdom
Deputy Director for DX4D Digital Exploitation, Ministry of Defence
Head of Technology Practice – Corporate Information Management & DPO, Digital and Technology Services, Birmingham City Council

Chief Data Architect, Central Digital and Data Office
Head of Data Research, Greater Manchester Combined Authority


Chief Data Officer, Department for Environment, Food and Rural Affairs, United Kingdom
hief Analyst, Director of Data Science, 10 Downing Street, United Kingdom


